Privacy Policy
Who We Are
Hollywood Garage Door Pros (“we,” “our,” “us”) is a garage door repair and service company based in Hollywood, FL 33020, USA. We can be reached at info@hollywoodgaragedoorpros.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website,
https://hollywoodgaragedoorpros.com/ (the “Website”).
By using this Site, you agree to the terms described in this Privacy Policy.
Information We Collect
When you submit a form on our Site, we may collect:
- Your name
- Email address
- Phone number (if you choose to provide one)
- Service address or job location
- Any details or message you enter
We also display our business email (info@hollywoodgaragedoorpros.com) and service address on the Site for your convenience.
Information Collected Automatically
When you visit our Site, certain technical information may be collected automatically, such as:
- IP address
- Browser and device type
- Pages viewed and time spent on the Site
- Referring website (how you found us)
- General location data (city/region level only, not precise GPS)
This information is collected through standard web server logs and helps us understand how visitors use the Site.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries submitted through our website
- Provide quotes and information about our garage door repair services
- Confirm service appointments and job locations
- Improve our Site and customer experience
- Comply with legal obligations, if required
We do not sell your personal information to anyone.
How We Share Your Information
We may share your information only with:
- Service providers who help us run the Site (e.g., web hosting, email hosting, form-processing tools), bound to keep your data confidential
- Legal authorities, only if required by law or to protect our rights, property, or safety
- Google, when the embedded map on our Site loads (see Section 10 below)
We do not share your information with third parties for marketing or advertising purposes.
Cookies and Tracking Technologies
Our Site currently does not use advertising or marketing tracking cookies. Our website host or the embedded Google Map may use basic technical cookies necessary for the Site or map to function properly. If we add analytics or marketing tools in the future, this Privacy Policy will be updated to reflect that.
Data Retention
We keep information submitted through our website and related correspondence only as long as necessary to respond to your inquiry, complete any requested service, and meet basic business record-keeping needs. You may request that we delete your information at any time by emailing info@hollywoodgaragedoorpros.com.
Your Privacy Rights
You have the right to:
- Ask what information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information
To exercise any of these rights, email info@hollywoodgaragedoorpros.com.
Your Privacy Rights
You have the right to:
- Ask what information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information
To exercise any of these rights, email info@hollywoodgaragedoorpros.com.
Data Security
We take reasonable steps to protect the information you share with us from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Websites
Our Site includes an embedded Google Map to show our location and service area. When this map loads, Google may collect certain data (such as IP address) under its own privacy practices, governed by Google’s Privacy Policy. We do not control or take responsibility for third-party data practices.
Our Site may also occasionally link to other websites. We are not responsible for the content or privacy practices of those third-party sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Site or services (for example, if we add a phone line, online booking, or analytics tools). Updates will be posted on this page with a revised “Last Updated” date. Any questions about this policy can be sent to info@hollywoodgaragedoorpros.com.